Now Hiring - Customer Account Specialist in Macedon, NY

ABX Innovative Packaging Solutions, LLC ("ABX"), headquartered in Charlotte, NC, is committed to its mission of helping you find the most effective and sustainable packaging solution possible - distinctively designed and engineered for maximum performance and quality protection. ABX creates state-of-the-art flexible packaging solutions that stand out on the shelf and perform beyond expectations. Backed by extensive production capabilities across a wide array of materials and substrates, our broad portfolio of proven products and unique innovations makes ABX the ultimate one-stop partner.

The Customer Care Specialist (CCS) is the primary customer contact for all questions, concerns and issues. Working with all the functional areas of the company, ensures customer requirements are met, while meeting the corporate goals and objectives. The CCS will ensure customer orders are processed timely and accurately while monitoring customer order patterns and service levels, taking necessary action to implement improvement as needed, and collaborating with sales and other functional areas to grow relationships with the accounts.